The Closet Connect understands that ordering online is not always an easy task, so we want to make your online shopping experience as easy as possible.
- Only apparel items that has not been worn, damaged items due to manufacturer or order was processed incorrect upon receipt will returned. Please email shop@connectcloset.com or send text message within 48hrs of receiving the package with photo proof. Failure to do so will result in our inability to process your return.
- Upon review and approval, all items are to be returned to The Closet Connect Boutique within 30 business days for refund. Once item is received, refund will issued. Please send approved merchandise to:
P.O. Box 6414 Sun City Center, Fl 33571
- To ensure package arrives safely, please obtain a tracking number for the returned package, in case the package is lost on its way back to The Closet Connect. Failure to do so may result in us not being able to process your return.
- Any returned items that do not meet our terms will be discarded upon receipt, and will not be processed.
- Discounted, items purchased on promotion, clearance, bodysuits, and swimsuits are final sale.
By completing a purchase with us you are agreeing to our full return policy.
*Please keep in mind that original shipping fees are NOT refundable
For any questions regarding returns and the return policy, please email
shop@connectcloset.com
